Shipping Policy

Contents

HomexDesign ("we", "us", or "our") is committed to delivering your order safely and efficiently. This Shipping Policy explains our order processing times, delivery estimates, shipping charges, and other important information regarding the shipment of your order.

Orders are typically processed and dispatched within 1–2 business days after your order is confirmed.
Orders are processed from Monday to Saturday, excluding public holidays.
Once your order has been dispatched, you will receive a confirmation email or SMS with your tracking information.

We take great care in preparing every order. Many of our products are made to order or carefully sourced to ensure the highest quality.

Delivery LocationEstimated Delivery TimeIndia7–15 business days

Please note: Delivery times are estimates and may vary depending on your location, product availability, courier services, weather conditions, public holidays, or other unforeseen circumstances beyond our control.

Prepaid Orders

We offer FREE shipping across India on all prepaid orders.

Cash on Delivery (COD)

We offer FREE shipping across India on all Cash on Delivery (COD) orders.

International Orders

International shipping is available to selected destinations. Shipping charges will be calculated and displayed during checkout based on your delivery location.

Once your order has been shipped, you will receive an email or SMS containing your tracking details.

You can track your shipment using the tracking link provided or through the courier partner's website.

Our courier partners will make up to three delivery attempts.

If delivery cannot be completed after these attempts, your order may be returned to us. We recommend ensuring that your shipping address, contact number, and recipient details are accurate and available at the time of delivery.

Customers are responsible for providing complete and accurate shipping information at checkout.

HomexDesign is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

We currently ship throughout most regions of India and to selected international destinations.

In rare cases, certain postal codes or locations may not be serviceable by our courier partners. If we are unable to deliver to your address, we will notify you promptly and issue a full refund for your order.

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

Severe weather conditions
Public holidays
Natural disasters
Customs clearance procedures
Courier service disruptions
Other unforeseen events
We appreciate your patience and understanding should any such delays occur.

If you have any questions about these Terms, please contact us at:

Email: hello@homexdesign.com
Phone: +91 9690760796